The Service Department is considered an integral part and at the very heart of the existence of Vanderfield and Vanderfield Gold Coast Hino.  Its’ reputation, standards and practices provides a firm platform for the company as we understand it is often the benchmark on which customers gauge our commitment to them and often why customers choose to continue to do business with us and to buy from us.  So the importance of having a totally efficient and effective service team, that is courteous and helpful on which our customers can rely  and trust 100%, is critical. Our factory trained technicians have the skills and experience to confidently undertake the service work required of them.

Being able to offer a world class standard of service in this ever increasing age of technology is often a challenge but one that Vanderfield and Vanderfield Gold Coast Hino takes very seriously.

Accessibility

With several mobile field service and breakdown units on the road based in Toowoomba, Nerang, Lismore, Roma and Darwin, all equipped to handle most service work, we are very accessible and can  respond to your needs easily on request.

Timeliness

We understand how important it is to have your vehicle performing at its best.  With after hours servicing available when required, we can offer a timely and prompt service delivery response to minimise the interruption to your work schedule.

Information

A full description of service work completed is detailed for you on your invoice so you can see exactly what work has been completed. As we maintain a complete history of repairs done on your trucks, any other information you require in relation to your service work is available should you need it.

Accountability

Your satisfaction is paramount! At Vanderfield we strive to be open and honest with you at all times and welcome your feedback. Any service related queries are handled by our service managers with integrity in a polite and professional manner with your best interests in mind at all times. Click here to meet our Service Managers.